Shipping Policy
Hut Extension
At Hut Extension, we ensure fast and reliable delivery of your hair extensions worldwide. Please review our shipping policy below before placing your order.
1. Order Processing Time
- All orders are processed within 1-3 business days (Monday to Friday, excluding holidays).
- Orders placed on weekends or holidays will begin processing the next business day.
- Once your order is processed, you will receive a confirmation email with tracking details.
2. Shipping Options & Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 7-8 business days | Calculated at checkout |
| Express Shipping | 2-3 business days | Calculated at checkout |
| International Shipping | 7-14 business days | Varies by destination |
- Delivery times may vary depending on your location, customs clearance, and other factors beyond our control.
- Shipping costs are calculated at checkout based on your location and selected shipping method.
3. Shipping Confirmation & Tracking
- Once your order is shipped, you will receive an email with a tracking number.
- You can track your order through the provided courier service link.
4. International Shipping
- We ship internationally! However, customers outside the U.S. (or your country of operation) are responsible for any customs duties, taxes, or import fees imposed by their country.
- Delivery times for international orders may vary due to customs processing.
5. Address Accuracy & Delivery Issues
- Please ensure that your shipping address is correct at checkout. We are not responsible for lost packages due to incorrect addresses.
- If a package is returned due to an incorrect address, the customer will be responsible for additional shipping costs to resend the order.
6. Lost, Stolen, or Delayed Packages
- Hut Extension is not responsible for lost, stolen, or delayed packages once they have been shipped.
- If your package is lost or stolen, please contact the shipping carrier directly to file a claim.
- If you experience a delay beyond the estimated shipping time, contact us, and we’ll assist in tracking your order.
7. Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Certain locations may have restrictions on hair product imports. Please check your country’s regulations before ordering.
For any shipping-related questions, please contact our customer support team